Shipping Policy

At GROOVE, we are committed to delivering your selected rings, belts, wallets, knives, and Groove accessories with care and efficiency across the United States and internationally. Our shipping practices are designed to keep you informed and your order on schedule.

Order Processing Timeline

Once your payment is confirmed, GROOVE begins processing your order, which typically takes between 1-3 business days. Note that processing times may lengthen during peak times such as holidays, promotional events, or busy seasons.

Shipping Options and Estimated Delivery Times

Delivery times depend on your chosen shipping service and destination. Please understand these are estimated windows and not guaranteed delivery dates.

Standard Shipping: 5–14 business days
Express Shipping: 2–7 business days
International Shipping: 7–21 business days

Shipping Fees

Your shipping costs are calculated based on the details of your order and where it is being shipped. You will be able to review the exact shipping charges at checkout before completing your purchase.

Tracking Your Shipment

After GROOVE ships your order, tracking information is generally provided. Please allow some time for the carrier’s system to update with your package’s status before tracking data becomes available.

Ensuring Address Accuracy

Accurate and complete shipping information at checkout helps prevent any delivery delays or additional shipping fees. Errors or omissions in your address can result in returned packages or other complications.

International Shipping Responsibilities

For shipments outside the United States, recipients are responsible for any customs clearance charges, import duties, taxes, brokerage fees, or other government fees unless otherwise noted by GROOVE.

Possible Delivery Delays

Delays beyond GROOVE’s control may occur due to customs inspection processes, severe weather, carrier interruptions, transportation issues, or public holidays. We appreciate your patience should these situations arise.